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Support

Need help? We're here for you. Reach out by email or browse the common questions below.

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Email Supportsupport@luqas.ai

Include a brief description of your issue and any relevant account details. We aim to respond within one business day.

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Frequently Asked Questions

LUQAS is an AI companion that remembers the people and moments that matter to you - and lets you hear their voice again. It preserves memories, personality, and voice so those connections stay alive.

LUQAS is available now on Google Play. Download it at play.google.com for Android. The App Store release is coming soon.

Voice recordings and biometric data are encrypted at rest and in transit. We follow strict retention schedules and you retain full control. See our Privacy Policy and Biometric Retention Policy for complete details.

Yes. In the app, open Settings → Delete account. Without the app, email privacy@luqas.ai from the address on your account. See our Delete Account page for what is removed and what records we keep.

Reach out to support@luqas.ai with a brief description of the issue and any relevant account details. Our team typically responds within one business day.

LUQAS is available on Google Play now, with App Store availability coming soon. Availability may still vary by region during rollout.